Overview
Benglebet (hereinafter referred to as "we", "us", or "our") is fully committed to protecting the privacy of users in Bangladesh. This Privacy Policy explains how Benglebet handles your personal information when you use our platform.
We believe digital privacy is a fundamental right for every user. That is why Benglebet follows strict data protection policies and complies with all applicable laws and regulations.
By using this platform, you acknowledge that you have accepted this Privacy Policy. If you have any questions, please contact our customer support.
What Type of Information is Collected
Benglebet collects information in various ways. Below is a detailed breakdown of the information we collect:
Directly Provided Information
- Full Name & Date of Birth (for age verification)
- Email Address and Mobile Number
- Username and Password
- Residential Address
- National ID or Passport Information (at verification)
- Payment Details (bank account or mobile banking number)
Automatically Collected Information
- IP Address and Device Information
- Browser Type and Operating System
- Platform Usage Time & Method
- Login & Logout Times
- Betting History & Game Patterns
Special Policy Regarding Financial Information
Bank account or mobile banking information is collected solely for deposit and withdrawal processing. This information is encrypted and stored according to industry standards. It is never transferred to third parties or advertisers.
| Type of Data | Purpose of Collection | Retention Period |
|---|---|---|
| Personal Identity | Account Verification | For the duration your account is active |
| Contact Information | Notifications & Support | For the duration your account is active |
| Payment Information | Transaction Processing | 5 Years (as required by law) |
| Betting History | Service Improvement & Dispute Resolution | 3 Years |
| Device & Log Information | Security Monitoring | 1 Year |
How Your Information is Used
Benglebet uses collected information for the following purposes:
Primary Use
- Account Creation and Management
- Ensuring Age & Identity Verification
- Processing Deposits and Withdrawals
- Providing Betting & Gaming Services
- Customer Support Provision
Service Improvement & Security
- Improving Your Platform Experience
- Fraud and Deception Prevention
- Responsible Gaming Monitoring
- Technical Troubleshooting
Contact
- Sending Important Account Updates
- Sending promotional offers and bonuses (only with your consent)
- Security Notifications
Data Sharing & Disclosure
Benglebet never sells or transfers your personal information to third parties for commercial purposes. However, your information may be shared in limited circumstances outlined below:
Service Provider Partners
Trusted third parties may be engaged for payment processing, technology services, and identity verification. These partners are bound by strict confidentiality agreements and may only use your data to carry out the specific tasks assigned to them.
Legal Obligations
If required by legal authorities or a court order, Benglebet will comply accordingly. We will always endeavor to notify you in advance, to the extent permitted by law.
Business Changes
If Benglebet undergoes a merger, acquisition, or asset transfer, user data may be transferred as part of that process. We will notify you in advance should such an event occur.
Cookies and Tracking Technology
Benglebet uses cookies and similar technologies on our website and app to enhance your experience.
Types of Cookies
- Essential Cookies: Required to maintain your login session and ensure security. These cannot be disabled.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to analyze platform usage. These can be disabled.
You can disable optional cookies anytime from your browser settings. However, disabling essential cookies may affect some platform features.
Security Measures
Benglebet follows industry-leading security standards to protect your information. Key elements of our security framework include:
- 128-bit SSL Encryption: All data transmissions are encrypted.
- Two-Factor Authentication (2FA): An additional security layer for your account.
- Encrypted Database: Stored data is held in encrypted form.
- Security Audits: Regular security testing conducted by independent third parties.
- Firewall Protection: Advanced firewall in place to defend against external attacks.
- Suspicious Activity Monitoring: 24/7 automated monitoring.
Data Retention Period
Benglebet retains information only for as long as necessary. Our general principle is:
- All personal information is retained while your account remains active.
- Some information is retained for up to 3 years after account closure for legal purposes.
- Financial transaction records are retained for 5 years.
- After the retention period expires, data is permanently deleted.
If you wish to close your account and delete your information, contact our customer support. We will fulfill your request except where legally required to retain data.
Your Rights
As a Benglebet user, you have the following rights. We respect and help you exercise these rights:
Right to Access Your Information
You can request to know what information we hold about you.
Right to Rectification
You can request corrections to any inaccurate or outdated information.
Right to Erasure
You can request deletion of your data under certain circumstances.
Right to Restrict Processing
You can request that your data no longer be used for specific purposes.
Right to Data Portability
You can request your data in machine-readable format.
Right to Object
You can object to the processing of your data for specific purposes.
To exercise these rights, contact our customer support. We will respond within 30 business days.
Minor Information Protection
Benglebet strictly prohibits account creation or platform access for anyone under 18 years of age. We do not knowingly collect information from minors.
If we discover that an account has been created by someone under the age of 18, we will immediately close that account and delete any collected data.
Get in Touch
For any privacy-related questions, complaints, or requests, contact our dedicated Privacy Team:
This Privacy Policy was last updated in January 2026. If any changes are made in the future, we will post them on this page and notify registered users.
Why Choose Benglebet Your Information is Safe
We ensure your privacy not just in words, but through technology and policy.
End-to-End Encryption
Every transaction and communication on your account is protected with 128-bit SSL encryption. No third party can access your data.
Two-Factor Authentication
Use 2-factor authentication for additional security on your account.
Your Data Is Never Sold
Benglebet never sells or rents your personal information. Your data is used solely to improve our services.
Regular Security Audits
Our systems are regularly tested by independent security experts.
Transparent Retention Policy
How long your information is retained is clearly communicated, and data is deleted after the retention period expires.
Your Rights Protected
You can request to view, correct, or delete your information at any time. We respond within 30 days.